01About

Who's behind Torus

Torus is a Malaysian social enterprise. We deliver done-for-you digital services to small and medium businesses, and the work behind them creates fairly paid jobs for the communities we serve. Getting found, answering customers, running the day-to-day admin: three services, one team, all done for you.
02About
01

What we actually do

Most SMEs do not need a bigger marketing budget. They need to exist properly where customers already look, reply to enquiries without dropping them, and keep on top of the routine admin that piles up. We cover all three, month to month, so being found, being responsive, and staying organised are not things you have to chase yourself.

02

Who runs it

Torus is run by a founding team based in Bangsar South, Kuala Lumpur, with backgrounds across technology, business operations and community work. Every monthly plan comes with a dedicated account manager and WhatsApp support, not a ticket queue.

03

Digital Presence

We build and manage the online presence of your business: the website, the domain, the Google Business Profile, and the setup that lets AI search recommend you by name. Set up once, kept current every month, because being found is not something you finish.

04

AI Chat Assistant

An assistant on your website and channels that answers customer questions instantly, day or night, in the languages your customers use. It handles the repetitive enquiries so a real person is only needed when it actually matters.

05

Virtual Assistant

Trained people who take routine business tasks off your plate: operations, commerce listings, marketing support, and government and statutory admin. Scoped and quoted against your actual workload, so you only pay for the help you use.

03About

What we won't claim

Nobody can promise you a fixed number of customers, and we don't. What we can do is make sure the people already searching for your trade find you, get answered when they reach out, and see a business that runs properly behind the scenes. On statutory and government work, our assistants lodge routine submissions using your own credentials. We do not represent you, sign on your behalf, or give tax or legal advice. Anything beyond that, we refer to licensed partners. Every plan is priced and scoped in public, so you can check all of this for yourself.

Want to know who we really are? Meet TorusLabs.